Privacy and Security
This privacy policy outlines how XPIN Network collects, uses, maintains, and discloses information collected from users (each, a “User” or “you”). By using this website or otherwise providing information to XPIN Network, you agree to our privacy policy. If you do not agree with this policy, please do not access or use our website.
This privacy policy does not apply to products or services provided by other companies, individuals, or business partners, or to information collected by third parties using our technology. These third parties may have their own privacy policies, and we encourage you to read those policies before providing them with your information.
Information We Collect
We may collect personal identification information from users through various means, including but not limited to the following:
Personal information you provide: We collect personal information when you register on the site, place an order, participate in surveys, or engage in other activities. This may include your name, address, email address, phone number, credit or debit card information, form of payment, and billing address.
Digital asset wallet information: We collect information about your use of your digital asset wallet, including digital asset types, balances, wallet address, and destination wallet.
Usage and browsing information: When you browse or use our website, we and our third-party service providers collect information about the services you use, the websites you visit, and your personal preferences. This includes device-specific information, user information, geographic location, browsing habits, and interaction habits. We may use "cookies" or similar technologies to enhance the user experience.
How We Use and Share Information
Where permitted by law, XPIN Network collects and uses information primarily for the following purposes:
To improve customer service
To enhance our website and products
To process transactions
To send emails related to orders
To market services and other products to you
To protect our rights or comply with legal procedures
To disclose information in the event of a company asset sale or merger
Information Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security measure is perfect or impenetrable.
Children's Information
Our website is not directed at children under the age of 13, and we do not knowingly collect information from children under 13.
Policy Changes
XPIN Network reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
Lawful Website
XPIN Network complies with the laws of the jurisdiction in which it operates and processes information in accordance with those laws. If you do not wish for your information to be subject to these laws, please do not send information to XPIN Network.
You may not use any automated means, including scrapers, crawlers, spiders, robots, or other automated tools, to access, copy, or link to the Site's content, or to bypass our measures to prevent or restrict access to the Site.
Your Acceptance of These Terms
By using this website, you signify your acceptance of this privacy policy and our terms and conditions. If you do not agree to this policy, please do not use our website. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
If you have any questions or concerns about this privacy policy, the practices of this website, or your dealings with this site, please contact us at: [email protected]
We welcome your questions, comments, and feedback, and will make efforts to respond promptly. If you have unresolved privacy or data use concerns, you also have the right to contact data protection authorities and lodge a complaint.
Security
XPIN Network and its partners may collect technical and service information during the provision of Services by XPIN Network or from your device. Such information may include service plan and feature information, application download and usage information, device or equipment information, network traffic or performance information, service usage information, diagnostic data (including device performance, signal strength, dropped calls, data failures, or battery strength information), and location information. XPIN Network may use such technical and service information to provide mobile voice and data services and to improve users' network experience and your mobile experience quality.
Devices may contain sensitive personal information. XPIN Network is not responsible for any information stored on the device, including sensitive or personal information. XPIN Network recommends that you protect any sensitive or personal information when the device is not in your possession or control.
If you suspect that your XPIN Network account or any of your security details have been compromised, or you discover any fraud or attempted fraud or any other security incident affecting you and/or XPIN Network (including a cybersecurity attack) (collectively "Security Incidents"), you must immediately notify XPIN Network customer support through the XPIN Network website or mobile application and provide accurate and up-to-date information throughout the Security Incident. You must take any measures reasonably requested by us to mitigate or manage any Security Incident. Prompt reporting of a Security Incident does not guarantee that XPIN Network will compensate you for any losses suffered, nor does it guarantee that XPIN Network will be liable for any losses you suffer due to the Security Incident.
We are not responsible for any damage or interruption caused by any computer viruses or other malicious code that may affect your computer or other devices, or any phishing, spoofing, or other attacks. We recommend that you routinely use reputable and available virus screening and prevention software. You should also be aware that SMS and email services are vulnerable to spoofing and phishing attacks, so exercise caution when reviewing messages claiming to originate from XPIN Network. If you have any doubts about the authenticity of any communication or notice, always log in to your XPIN Network account through the XPIN Network website or application to view any transactions or required actions.
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